Orders are shipped within 1 business day. The majority of our domestic shipments are fulfilled via UPS, except PO boxes, which go USPS. We offer both standard (1 to 5 business days depending on the location in relation to Atlanta, GA) and expedited shipping (2-Day, which is 2 business days regardless of location). If you need an item over-nighted, please Contact Us.
Please ensure the shipping address is correct. We are only able to ship to the address listed. Customers are automatically sent a tracking number when the item is fulfilled, and are responsible for tracking the item in transit until delivery. Pre Luxury Consignment is not responsible for missing packages if the carrier has provided delivery confirmation to the customer’s shipping address entered at checkout. If you believe your package is lost, email us for next steps.
We cannot accept returns or exchanges on any purchases. All items are consignment pieces, meaning once an item sells the consignor is paid resulting in all orders being final sale. Please keep this in mind when shopping with us. If you have any questions, please do not hesitate to Contact Us.
Please also be aware that all the items listed with us are previously owned. Unless described as 'brand new', items may not be pristine, and majority have been carried. Please review photos carefully with zoom prior to purchasing. If a flaw is shown in a photo but not written out in the description, this is not considered misrepresentation.
All items are guaranteed authentic but if an item is found to be counterfeit with a third-party reviewer or not as described, please contact us for further instructions. If you receive an item that you do not believe is authentic or is not as described, please email us immediately at Info@PreConsignment.com so we can properly assess and rectify the situation accordingly. We must be alerted of any issues within 3 days of the tracking indicating delivery.
Learn more about our Authenticity Guarantee.